To check if your phone is currently SIM locked or not, please contact our Customer Support Center with a screenshot of the following information attached:
- If your device is Android: Please go to Settings → Phone information → IMEI (sim card slot) if your device has 2 sims.
- If your device is iOS: Go to Settings → General settings → Scroll down to the 3- section that is IMEI ICCID and MEID.